Consumer Journey Map
The full fan lifecycle, end to end.
Awareness → Advocacy. Every stage shows volume, conversion, revenue, dropoff, and the biggest opportunity to act.
1
Awareness4.12M
32%
—
68%
72
2
Interest1.32M
24%
—
76%
68
3
Purchase312.0K
58%
$168.4M
42%
81
4
Attendance181.0K
82%
$42.6M
18%
64
5
Engagement148.0K
64%
$11.2M
36%
70
6
Merchandise94.0K
38%
$28.4M
62%
84
7
Renewal35.7K
91%
$124.6M
9%
58
8
Advocacy32.5K
71%
—
29%
88
Stage
Volume
Conv.
Revenue
Dropoff
Opp.